Support Staff Training


May 7th Central Piedmont Community College

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NCASFAA is committed to providing exceptional training to the membership; we are currently organizing support staff training.  This one-day training is designed for front desk and new members in the office.  Support staff training specializes in the soft skills needed to work with students. Our goal is to offer multiple trainings around the state so everyone can attend.

Remember these training webinars are FREE to current NCASFAA members. Non-members are charged $25.00 and get a 2019-20 membership in addition to registration!


Webinar Training


Webinar Title: Clery Act Overview 

Description of Webinar: Brief overview of the Jeanne Clery Act, how it applies to institutions of higher ed, how it impacts those at the institution 

Date: Thursday, March 19th
Time: 3:00 PM
Presenter: Ian Kendrick 
Presenters Bio: Major Kendrick started his law enforcement career with the Rocky Mount (NC) Police Department in April 1998. He worked there as a patrol officer, field training officer, narcotics corporal and SWAT Team member until September 2006 when he came to the NC State University Police Department.  Since coming to the NCSU Police Department, Ian has functioned as a Patrol Sergeant, Patrol Captain and Special Events Coordinator. In 2017, Major Kendrick was promoted to the rank of Major and currently oversees the Support Services Division and is serving as the interim Director of Clery Compliance.

Major Kendrick graduated from Western Carolina University in 1996 with a degree in Political Science, his is a graduate of the 81st Session of the Administrative Officers Management Program (AOMP) housed at NC State University, and has attained his Certified Sports Security Professional (CSSP) from the University of Southern Mississippi.


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Webinar Title: Managing Up - How to Have a Positive Relationship with your Boss 

Description: Managing up doesn’t mean sucking up!  Not all bosses are the same and it’s worth taking the time to give this topic serious thought.  It is crucial to your job satisfaction to have a healthy, positive relationship with your manager.  In this session we will look at several different management styles and how your actions can influence the dynamic of your relationship as well as the success of your career.

Date: Wednesday, April 29th 

Time: 2:00 PM
Presenter: Julie Finn 
Presenters Bio: 


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Past Training Materials